Contact Us

The best way to contact us is by email. We always do our best to reply as quickly as possible.
Please send your e-mail to:

If you are having problems paying via the website or Sage Pay, please email us so that we can assist you. We can email you a Paypal money request to pay for your order.

We do not have a permanently manned office phone line, so would request that initially you contact us by email. We are able to respond to email queries quicker than answerphone messages as they can be responded to remotely and whilst orders are being prepared.
Should you still need to contact us by phone, please click here

If you want to write to us for any reason, our address is:
Birth-ease Ltd
20 Northcote Avenue
Surbiton
Surrey
KT5 9BZ

Fax: 07005 804 942 Please use this number for NHS purchase orders.

If you need to return your TENs hire and have lost the purple mailing sack, you can post it back to us in suitable packaging at
Birth-ease Ltd
Claremont
Broughton
Cowbridge
CF71 7QR


If there is something annoying about the web page / display issue please send an e-mail to

Also we would love to hear of your experiences following the big day itself!